Frequently Asked Questions

Why shop with Aloe Unique U.S.?

Aloe Unique brings you a range of skincare treatments containing the powerful active ingredients of the Aloe Ferox plant. Aloe Unique U.S. exists to import, distribute and sell fabulous Aloe Unique products to customers here in the United States. We partner with Aloe Unique South Africa (corporate) at every level to ensure the highest standards in all aspects of our business. When you purchase Aloe Unique products from Aloe Unique U.S., Inc., be assured the products are coming directly from South Africa to your door (through Florida!).

What does Ferox mean? “Ferox” is the Latin word for “Fierce”.

What is the difference between Aloe ferox and Aloe vera?

Aloe Ferox is richer in amino acids (studies have shown that the concentration of amino acids is almost double that in aloe vera) and has a high concentration of beneficial minerals, phytonutrients and polysaccharides. Aloe Ferox gel is ideal for skincare as it has been scientifically proven to penetrate skin to the deepest layer. It nourishes and hydrates skin, reduces swelling and inflammation, improves skin elasticity and speeds up healing and cell regeneration. It’s also been shown to form a protective layer on skin, which helps to contain moisture and keep skin looking supple.

Aloe Ferox is the botanical name of a plant that is indigenous to the South Eastern part of South Africa. Aloe vera is the botanical name of a plant that is farmed in various areas in the U.S.A. and other parts of the world. These two aloes (cousins!) are the two species that have been identified as the best for commercial use in cosmetics and wholesomeness products. The gel of the two aloes has very similar properties and is used for similar purposes. However, Aloe Ferox has almost 10 x more bitter sap. This sap has been used traditionally for detoxification and has been found to have anti-viral, anti-bacterial and anti-fungal properties. Aloe Ferox is a robust plant and is hand-harvested in the wild which means that it contains no herbicides, pesticides or fertilizers. It is sustainably sourced.

Where does your Aloe Ferox come from?

Our Aloe Ferox is wild, hand harvested in Albertinia in the Western Cape region of South Africa. It is harvested using ancient, traditional methods by local communities. This creates jobs and a sustainable future for both the community and the environment (Fair Trade). All harvesting is done under supervision to ensure the plant is preserved in its natural habitat.

What is your ingredient policy?

When you buy from us you can be assured that all our products are free from:

  • Parabens
  • Sodium Lauryl Ether Sulfate (SLES)
  • Triethanolamine (TEA)
  • Methylchloroisothiazolinone (CIT/MIT)
  • Cocamide DEA (CDE)

We give full ingredient lists for every product so that you can be sure of what you are buying.

Are your products safe on sensitive skin?

Aloe Unique products have a mild natural perfume and are therefore ideal for sensitive skin. All our products are paraben free. Our products are also alcohol free and non-poisonous.

Are your products cruelty free?

None of our products are tested on animals.

Are your products vegan? gluten free?

Some of our products may contain an animal by-product; for example, beeswax. Yes! Everything is gluten free.

What are the advantages of using Aloe Ferox Products?

When Aloe Ferox is added to cosmetic products it improves penetration into the deepest layers of the skin. This means that whatever essential oils or other nutritive ingredients you have in the formula of your moisturizer would become more effective. Aloe Ferox is also renowned for its rejuvenating qualities and helping combat aging of the skin. Aloe bitters have been used traditionally for detoxification of the body and have been found to have anti-viral, anti-bacterial and anti-fungal properties.

I want to start using Aloe Unique products. Where do I buy them?

You can order directly from this website– just look through the various products and place your order. You can be using Aloe Unique products within 3 days!

How is the raw material produced?

After the leaves have been tapped, the leaf is further processed into a jelly. The fresh green leaves are cleansed of all impurities, thorns, dry material, etc. The cleansed leaf is then cut and the last bitter sap is removed. These leaves are then minced, heated, pulped and made into a jelly. This is done over a moderate temperature not to damage or burn the natural ingredients such as the vitamins and minerals of the aloe. This is known as the “cool processing” method. This jelly is used as basis material in the juice, all creams, gels and wet products.

Scientific analysis of the jelly has indicated that it contains various minerals, vitamins, amino acids, enzymes and other biological active ingredients. Because these properties are inherent to the plant, it is carried over to the creams and health products. Sometimes, the leaves are also dried instead of jellified, for other purposes. As described above, the whole leaf (after the bitter element has been removed) is cleansed, washed and cut into thin slices. These thin slices are then dried on nets in the sun and ground into different textures, to produce products such as the aloe tea. In other cases, just the inside (white inner flesh) of the leaf is used for various products.

What is Aloe Ferox leaf extract used for?

Aloe Ferox Leaf Extract may have numerous benefits to the body, including the following:

  • Relieves Skin Reddening and Irritation
  • Soothes Minor Wounds and Burns
  • Reduces Inflammation
  • Improves Immune System Health

(*Information is for educational and informational purposes only and may not be construed as medical advice. The information is not intended to replace medical advice or treatment offered by healthcare professionals.)

Is Aloe Ferox Leaf Extract Healthy?

Yes. Although Aloe Ferox is not as commonly recognized as aloe vera, thanks to its phytochemical components, it contains important medicinal values as an antioxidant, anti-inflammatory and topical remedy for burns and wounds.

What are my delivery options?

We ship all packages with the U.S. Postal Service–2 day Express.

How long does delivery take?

We strive to ship your products within 24 hours of purchase. Your special Aloe Unique box will arrive between 2-4 days from the time you place your order. 

Can I track my order?

All our deliveries are sent with a tracking number. Please contact us at [email protected] if you need assistance.

What happens if I am not happy with my purchase and wish to return it?

You are welcome to return any unopened purchase within seven days of receiving it. Return shipping costs are your responsibility. Once we have received your unopened item, we will refund the amount of that product on the credit card that was originally charged. Please contact us at [email protected] if you have any questions.